As a Lead Product Designer and Experience Architect, my focus is on optimal efficiency, simplicity, and functionality. I aim to make each product I create an engaging, intuitive, and visually appealing experience for all types of users.
When combined with my highly collaborative approach, formal training, and 10+ years of real-world experience, these principles have allowed me to successfully develop and integrate big ideas across multiple channels that inspire, inform, and captivate users. Past clients and partners include Salesforce, AT&T, TMobile, Cisco, PayPal, Deloitte + more.
Skills & Services
Strategic Advisor
UX Management & Strategy
Human-Centered Design
Lean & Agile Methodologies
Manage Client Relationships
Drive Stakeholder Alignment
Workshop Facilitation
Product & UX Design
Figma/FigJam/Lucid Chart
User Research Facilitation
User Flows & Journey Maps
Information Architecture
Wireframes & Prototypes
Usability & A/B Testing
Generative AI
Google Gemini & Gems
Microsoft Co-Pilot
Claude & Cursor
ChatGPT
NotebookLM
Slackbot
Web Development
HTML5, CSS3 & PHP
Javascript & jQuery
WordPress & Drupal
Git/GitHub & Jira
Accessibility (WCAG 2.0)
Google Analytics & SEO
Education & Formal Training
Professional Certifications
Client & Partner Feedback
Todd Donohue
Director of Experience Design @ Salesforce
“I had the pleasure of working with Luis Delgado at PayPal, where he served as the Lead Experience Architect on our program. Luis is an exceptionally talented and dedicated professional. He not only led his initial project with impressive organization and clear documentation but also quickly brought me and another team member up to speed. His collaborative approach was evident from the start, fostering a truly productive team environment. Due to his initial efforts and leadership, we were able to expand our single opportunity into eight additional projects, fundamentally influencing what “experience” means at PayPal.”
Adish Patil
Senior Product Manager @ PayPal
“I worked with Luis during his SF Professional Service stint with PayPal’s Sales Technology team. He has played a key role as a designer on our team, helping create several high-impact experiences, such as our revamped Seller Home (Launchpad), which has had critical acclaim across our organization. His ability to navigate complex challenges and transform user feedback into meaningful designs is invaluable. Luis’s attentiveness to the small details is one characteristic I appreciate. Every item in a design exists for a reason, and he proactively calls out concerns and makes excellent recommendations.”
Alex Killough
Director of Experience Design at Salesforce
“Luis and I worked together on a complex project with a Fortune 100 client. Luis’ professionalism, dedication, organization, and meticulous attention to detail were critical to our team’s successful delivery. He owned design documentation, worked directly with customer product managers and technical architects defining product capabilities, and served on a governance team across design groups from multiple partner organizations. I look forward to the opportunity to work on a team with Luis in the future.”
Peter Lipman
Director of Experience Design at Salesforce
“If you like working with motivated, self-driven individuals who are constantly seeking to improve, ask smart questions, and consistently engage with a positive and upbeat attitude, then Luis is your guy! I was Luis’s manager at Salesforce during the 2022-2023 fiscal year, and he never failed to impress me with his attitude and drive. Luis is a great, well-rounded team player who fully dedicates himself to his work. If you have the opportunity to work with him in the future, do not hesitate. Jump at the chance.”
Past Clients & Partners
